See which touch-point is losing you the deal
Journeys maps the path your buyers actually take, grades every touch-point on it, and ranks where your next dollar does the most work.
Talk to us about your journey map
Inside TRAi Engage, the client portal for GrowthOS.
Most journey maps get built once, in a workshop, and then live in a deck nobody opens. That is the problem. You know demand is uneven and you suspect where the drop-off is, but you cannot point at it, and you cannot show a CFO why the money should go there instead of somewhere else. Journeys puts the map where the work happens and keeps it honest.
What you get
Every touch-point, in order
Each customer journey mapped touch-point by touch-point — the whole path, not the parts that are easy to measure.
A grade on each one
Every touch-point is graded, so a weak step is visible instead of argued about.
A where-to-invest ranking
The platform ranks where to put effort and budget next, so the conversation about spend starts from evidence.
It stays current on its own
Journey health is re-drafted nightly from the channels you have already connected — web, search, social, ads and CRM. So the map reflects last night, not last quarter. And we hold ourselves to a measure you can feel: customer-experience improvement is measured by the length of your sales cycle.
How a journey gets built
Connect your channels
Your accounts stay yours. They connect once in the portal and feed the map from then on.
Bring in who is buying
Journeys reads the ideal customer profiles and personas held in the Audience module, so the map follows real buyers rather than a generic funnel.
TRAi drafts the map
The AI layer drafts the map, the grades and the recommendations.
Work the ranking
Fix the weakest graded touch-points first. The ranking updates as the data does, so the next decision is already waiting for you.
Bring us your buying process
We will show you a journey mapped and graded in TRAi Engage, and what we would look at first in yours.